Competitive Sales Play
A rapid-response sales play built while a major competitor was restructuring, which grew into the division’s standard worldwide sales playbook.
Armed the global sales field to control the narrative, gaining high executive visibility. Recognised with an HP Solutions marketing award for rapid execution and strategic business impact. Iterated and expanded over two years into the standard worldwide MPS direct sales playbook, which I owned until I left HP in April 2026.
In January 2024, a major competitor announced widespread layoffs, financial challenges, and a simplified portfolio. This created an immediate, high-priority window to capture market share and win new enterprise accounts.
Direct sales teams lacked the up-to-date, actionable materials needed to confidently pursue these vulnerable accounts. We needed to rapidly deploy a competitive offensive under tight executive deadlines.
Led the content creation for a rapid-response sales play. Collaborated across multiple cross-functional teams to gather fresh competitive intelligence and audit existing assets. Delivered a comprehensive toolkit including a strategic battlecard and a detailed sales playbook featuring competitor overviews, conversation starters, and objection handling. I used Microsoft Copilot and the Azure AI Sandbox as working partners to develop and refine the conversation starters and objection handling. The first version reached the global field in one week. Over the following two years I kept iterating: several versions of the competitor-specific playbook, then a general competitive strike playbook, then the division’s direct MPS sales playbook.